Dear UMCH Student
Please use our ticketing system to submit your requests digitally.
You will receive a unique ticket number that allows you to track and manage your inquiry.
Thank you very much!
Please note:All requests must be submitted within 10 workingdays after recovery. Otherwise the absence will not be approved.
Please note:You can borrow your original diploma only for 1 week.
Please note:
All documents must also be submitted as original papers to the student secretariat by 10.09.2025.
Please note:You need to upload your signed document.
Please note:The maximum loan period for books from the UMCH library is 3 days from the day of collection.
I agree with the library rules and confirm that I handle the book with care, do not write into this book, and remove any bookmarks before the return! I am aware that the UMCH will have to charge me for the replacement costs in case I do not return the book in a proper condition or fail to return it even after a reminder.
Please note:All official documents must be translated into English language.
I confirm that all official documents are translated into English language.
Please note:Our IT Support system is designated for issues related to our systems and infrastructure only. Personal problems or inquiries not connected to these areas cannot be addressed. Thank you for your understanding!
For the best possible support, please provide as many details as you can about the issues you are experiencing. Including screenshots is highly encouraged, as it helps us understand and resolve your problem more efficiently.
Thank you!
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Please note:We would like to inform you that each request and complaint is assigned a unique ticket number, allowing you to easily track the status of your inquiry. Once submitted, you will receive a confirmation email, and all further communication will take place via email.To stay updated, kindly check your email inbox regularly.We aim to process requests within 48 business hours.For any follow-up questions, please always refer to your ticket number.If you have any additional inquiries, please feel free to create a new request or complaint for each matter.
I have read and agree to the Imprint and Privacy Policy
Thank you for your cooperation.
Best regards
UMFST-UMCH